Tuesday, May 16, 2017

Hotels and Restaurants are Asking for TripAdvisor Reviews

Problem
You want to give honest reviews. But you don't want to upset a restaurant where you might eat again.

Answer
Damn with faint praise. That way the other customers know what to avoid. The establishment knows what or how to improve.

Everywhere is asking for feedback nowadays. That's good. We used to be shy about complaining in England.

The Americans are quicker to complain or sue. Although the American businesses promote the idea that the customer is king and the customer is always right.

The menu at a restaurant in Cambodia requested a TripAdvisor revue and gave the links of all their pages on Facebook, Twitter and elsewhere. The hotel asked us to give them a write-up on TripAdvisor.

Back in London, England, we had just sat down in B & K salt beef bar in Hatch End, and had not even ordered, when a message appeared on a mobile phone asking us to give a TripAdvisor review.

How did anybody know we were there? A friend of mine guessed, 'It's like the ap which knows where you are to send you details of nearby restaurants and offers. It pinpoints your location. If you have allowed it on your phone, to tell aps where you are, it knows if you are in a street or a shop or restaurants or department store to send you information.

Restaurant, hotel, and other business cards are increasingly listing all their media pages. I see it as a good thing. everybody wants to know my opinion.

Angela Lansbury, travel writer and photographer.

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