I bought a small broken suitcase from St Luke's charity shop which raises money for local hospices in London. The handle would not retract.
I looked online. Sure enough, there are videos and texts on solutions to this problem.
These include:
1 Unzip the case lining to look at the mechanism.
2 Use WD4O in the UK or the branded lubricant on sale in your home country or holiday destination to ease the movement.
3 Use suction from a vacuum cleaner to suck out obstruction.
4 If you find a bend, try to unbend it.
Useful Websites About Mending Broken Suitcases
https://www.smartertravel.com/fix-a-broken-suitcase/
https://www.wikihow.com/Fix-a-Stuck-Zipper
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