Lost and Found
I was thinking it was time somebody set up nationwide and worldwide lost and found websites. You need one centralised place to report losses. In Singapore We had to go to the terminus of two different bus lines, a police station, the UK passport office, and the NRIC office.
(I was thinking we need a lost and found site like Tell Us Once. What's that? In the UK in the old days after somebody died if you were the spouse or descendant or lawyer / executor you spent months writing to different government bodies. The death certificate needed for funeral plans took priority, so the pension would continue to be paid and had to be paid back. Hours of work, week, months, for the family, and masses of extra paperwork and muddle for the government offices. Now a wonderful website called Tell Us Once informs all government bodies simultaneously.)
Lost and Found in the USA
I went hunting on the internet and immediately up pops a site for lost and found in the USA. The alliterative subtitle is For property and pets. Such a great idea. The website connection is lost but I love the idea.
Finders Keepers
But maybe a 'lost' item was not stolen but just lost. How many items get lost?
Taxi Lost and Found
A sign in the Singapore taxi warns that fifty per cent of items left in taxis are either wallets or phones. Sometimes a recorded voice tells you to check you have left nothing behind. What more can they do? I think the driver should have a camera on the back which enables him to check.
Taxi Drivers Could Help
Every driver should give a receipt automatically, not just ask whether you want one. Driver should announce his name and the taxi company. For example, "My name is Mr Lim. Thank you for booking GrabTaxi." "Hope you had a good journey in grab taxi. Check you left nothing behind? Nothing on seat, in the pocket? Keep the receipt. If you lose anything, call GrabTaxi and tell them you were in Mr Lim's taxi. Have a great visit."
Receipts Identify Your Taxi
I always ask for a receipt from the taxi. That way if anything ever goes missing you know which taxi and which service. There could be five or more taxi companies and hundreds of taxis.
Finders Keepers
An old saying suggests Finders Keepers. Not so. British courts have set precedents proving otherwise. To give a couple of examples, somebody who had money moved into their bank account in error had to repay it. Treasure from Roman or earlier times has been deemed crown or national property. I shall search and research this and update this post or add another later with details.
In the UK it used to be the case that if you took something to a police station and it was not claimed after three months the finder could keep it. However, you were still expected to return the item.
Accepting Loss - How Soon?
How long should you wait before accepting something is lost? Eventually something might turn up?
Common sites for losses.
Accepting Loss
Some people take the attitude, wave goodbye to what's gone and move on. In Singapore a well-known expat family lost a son who committed suicide. (He had suffered from a slight handicap and was bright and successful and personable yet had been bullied.)
Persistence Pays
On the other hand, a famous quotation - Winston Churchill said, Never, never, never give up.
Lost children - like Madeleine McCann. Lost pets - occasionally turn up miles from home and are reunited.
On Transport
Have your property packed up ready to go when a bus arrives or you reach your stop.
When Should You Give Up?
After you have done all you can. In Singapore I went to the two terminus points at the end of the bus looking for my lost wine red bag containing my passport, NRIC and two phones, my iPhone in a purple 'clam. cover, the Singapore phone in a Cappucino cover.
Staying at one address is a great help. Every time you change address it becomes harder for the finder to return your property.
Losses
My handbag cut in Marbella. Stolen car drew up alongside. Thief cut the handle of my bag. Driver veered around corner and crashed. Car occupants ran. Driver disappeared. My bag was found cut plus Swiss knife - which only later did I realised had been used to cut the handles.
Successful Lost item Found
I lost a valued glove when out looking for a place to live. A week later I retraced my steps. A kind person had stuck the glove upright on top of a post, easily seen.
They never knew I found it, only that somebody had removed it. A belated thank you years later from me - I should have left a thank you note.
In the old days in the UK you could take lost property straight to the local police station. Unfortunately police stations have closed down and centralised. You have to travel a half hour round trip.
Singapore
In Singapore, reporting a loss at the police station, my relative told me the police did not even want to make a report on my 'lost' bag - only if it was stolen. Immediately after it disappeared, we assumed I had somehow dropped it or left it behind on the bus. But since my trace has been found, we now assume it was stolen.
Scotland
At Edinburgh, when visiting the Edinburgh Festival, we lost a camera outside a book fair. Later in the day we went back to the book fair. I went to the desk to ask if anybody had handed in the camera. Sure enough, there it was.
Cost of Loss
What is the cost of loss? You probably underestimate the cost of replacement of goods. Even a new lipstick can cost £20. Replacement passports, NRIC identity cards in Singapore, cost a lot of money.
NRIC
A property agent was asked by a security guard to leave his NRIC. He refused and instead handed over his business card as proof of identity. If you lose your NRIC, the cost of replacing it a second time increases.
Summary:
Losses:
People - children such as Madelien McCann - ongoing search. Hopefully the search for her can have three good outcomes for children, parents and people worldwide a)
Success:
1 Lost and Found website USA.
2 Colleague's empty wallet containing our borrowed library card found in attic of AGB office building, years after wallet went missing. The wallet was taken from a jacket on a chair back in building which you could enter only with an employee or guest pass. (So we now presume the wallet was stolen not by a member of staff but by a contract worker who had access to the roof space.)
3 Empty (and handle cut) shoulder bag retrieved in Marbella, Spain, when we reported loss to police station.
4 Glove found on post a week later in UK.
5 Member of Toastmasters Singapore told me he lost a wallet but within an hour an honest Singaporean had returned it to him.
Action On Lost and Found
National website for lost and found in each country. it could give you the locations of lost and found offices, how to mark and safeguard your property, where to report lost credit cards, give you a record sheet you could fill in with the brand of your handbag, the serial number of your phone, the phone numbers for your credit card companies, your office or relative to be contacted for return of items.
(You don't leave your house, leaving it empty, to collect missing doorways, or burglars could use the keys to get in your house while sending you miles away, or even around the corner). Suggestion - send somebody with your identity and/or do a visual call to identify both parties and the lost item and location in public place with witness for the handover.
Who Retrieve Useless Items
What use is an old passport, now I have a new travel document? It has a record of all my travels, including the time and date of every entry and exit. I keep my old passports. (And those of my ancestors.) I trust that one day somehow the items will be returned to me.
Adrenalin and Chase Syndrome
It is psychological closure. The human brain goes into what I shall call Seek Lost Item mode. You get a rush of adrenalin, anxiety, gear up for physical chase.
(Not just a caveman era Idea. This really happens. And is still relevant and needed. We had two physical chases after lost/stolen property. In Marbella years ago my husband chased after the stolen car whose occupants had stolen my handbag.
In Singapore my husband chased after the bus after I got off and realised my bag was missing. First he chased the bus which stopped at the lights. When the lights changed and the bus sped away, still agitated, he rapped on the window of the nearest car and persuaded the driver to chase the bus. (Thank you Zak.)
Reward
A friend suggested I should offer a reward. So I offer a reward. £20 or Singapore$20 for each of the five missing items, the bag, the iPhone and cover, the Singtel phone and cover, the British passport, the NRIC card. Total £100 or Singapore dollars 200 for the whole bag and contents.
As for me, I wil forever want the return of my lost (acronym for lost or stolen) wine red multi-zip messenger cross-body messenger bag and all the contents, my iPhone with the purple flip wallet, also called a 'clam' cover - means it is like a book with a crease down the long direction so it opens up and stands up horizontally with two slits for cards opposite the phone.
My Singtel phone a Sony Ericsson with a brown cover, a thick, back only, imitation cappuccino cup cover. Also my British passport surname Sharot and NRIC. The items could be discarded by the thief or finder.
STILL WANTED
I have been scanning every person I see on the bus worldwide - could they have found or been given my items, and not knowingly be in possession of them, not knowing how to return them? Now we are back to the reason for a national lost and found website. I am lifting the boxes of bins. Unfortunately in Singapore
UK the old London Transport Lost Property office can now be accessed online. In the old days you had to go in person and could retrieve goods for free. Now there is a charge.
What else can we do on the lost and found websites?
'LOST TODAY'
'FOUND TODAY'
How to prove it's yours?
I can't produce my passport as evidence of identity because my passport is the lost item. But my passport has my picture - you can see it's me!
My phone is supposed to turn on with my thumbprint. However, my phone doesn't like my thumbprint. I do, however, know my phone's passcode, which no stranger would know.
