Photo by Angela Lansbury.
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Selfie with the Queen at a shop selling all things British at the airport. Photo by Angela Lansbury. Copyright. Problem Where should...
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The UK supermarkets are full of candies in multi-packs to distribute for trick or treat. Alongside are soft toys with pumpkins and skeleton...
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Mr Bean at Leicester Square. Popular Statues Mr Bean is not a has-been. His videos are loved worldwide. In Singapore when I was teaching m...
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On the back of a bus. Big advertisement. Seated student. Advertisement for Winchester. Ac stands for academic or academia, high education i...
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Diwali decorations on sale in South Harrow, NW London. Photo by Angela Lansbury. Diwali Decoration on sale in South Harrow, Piccadilly train...
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Tuesday, November 12, 2024
Sunday, September 8, 2024
How to recycle old maps
I have lots of old maps ans brochures. My family say,'Too much clutter. Throw them away. They are out of date. The offers are no longer valid. The phone numbers have changed. The prices are out of date.'
What can you do?
1 Use maps to decorate scratched suitcases.
2 Cover old diaries.
3 Cover holiday notebooks.
4 Cover old boxes of leaflets and holiday information.
5 Stick on the front of DIY greeting cards.
6 Cover a screen or room divider.
7 Stick on unwanted old fridge magnets.
8 Make a family card game, snap of countries,
9 Make a game 'Guess the country'. Make cards from travel leaflets, with place names on the back of each picture. Add the date of your holiday, or the event shown. Each player picks a card from a pile and guesses what is on the back.
10 Make a reading box to place by the toilet, or in a rack on the back of the toilet door..
Friday, July 12, 2024
Hotel Feedback Forms - How To Have Your Say
I received a feedback form from a hotel, a week after my stay at Zenit hotel, A Coruna, Spain. I filled it in and asked my husband if he had anything to add.
He said, "Next time I go away I shall make a note of the good and bad points of every hotel so I can tell them."
My comments in most hotels are the same. They can work out if the comment applies to what they do, which means they score well on that feature, or if they don't.
ON BOOKING
1 Send instructions on unloading luggage and parking with the booking, so we don't stress on arrival or go to the unload.
AT RECEPTION
2 Offer the joining form for the loyalty programme for the hotel or group on arrival, so we can benefit from any upgrade and appreciate the benefits. (When leaving ask where we are going and suggest the same hotel group en route or at our destination. If none, take the opportunity to point out that you have hotels in other cities or that your hotel is totally unique.
3 Offer the luggage trolley. Point out where it is. If its in constant use, order a second trolley.
4 Know the room features and assure the checking in customer that they are getting a good deal. eg, you are at the front so you have a sea view, you are at the back which is quieter, your room on the corner is more spacious. Your room is such and such a type and is a good price. If you want to spend a bit more you could transfer to such and such a room.
Offer to show another room if you think the other room has advantages.
5 Tell the guest the times of the restaurant and breakfast and location.
6 Tell the guest the times of the spa/pool and location, whether they need to take the key, towels, book the facility.
7 Give guests a map of the city with the hotel marked on it. Circle any nearby attraction.
Tell the guest of any timed events in the city, such as fountains lit at night, or early closing times of restaurants on Sunday.
8 Offer guests discount vouchers for nearby bards and restaurants.
BEDROOM FURNISHING
9 For two people booked into a room, supply two upright chairs and desk space big enough for two laptops.
10 Supply USB sockets as well as wall sockets, and adapter.
11 Simplify escape instructions for fire, eg. under map in big letters,
IN FIRE, if door handle is cold and no smoke,
turn right, four doors away, push 5th alarmed door
only in emergency, use outdoor escape door and external stair. Assemble in car park for roll call.
12 Supply a fridge. Hotel guests may have saved food. Or souvenir food to take overseas. And travel with pills or eye drops which need refrigeration.
BATHROOMS
13 Flat washbasins look modern and might keep hand wash clothes separate. However, it is easy to wash clean a bowl shape basin. Two basins are useful to speed up and prevent arguments and delays for couples preparing to go out or to go to bed.
14 A bidet is useful.
Bidet in hotel bedroom. Photo by Angela Lansbury. Copyright.
RESTAURANT SERVICE
15 Staff should smile at the British, the Americans, most Europeans (except Norwegians?)
16 Say goodbye and thank you to guests leaving the restaurant and hotel. This means restaurant wait staff, hotel manager, door person or porter, car park attendant, receptionist.
17 If cooked breakfast and fresh coffees are provided on request, state that clearly on the menu, on the buffet wall, and when greeting the guest or serving coffee.
18 Buffets and menus should state common allergens such as shellfish, wheat/gluten, and nuts.
19 Tell guests if they are welcome to have dinner leftovers wrapped up to save to eat later. (This was done at the Parador Fuente de. in the Picos in the north of Spain) It is an advantage to customers. For the hotel, it saves waste, and the hotel paying double for extra bin collection of a second bin.
20 Offer packed lunches as well or instead of breakfast for travellers. Free or for a low cost.
Or a luxury item at a hotel. (This was done for us, years ago but never forgotten always remembered, at Miller Howe in the Lake District in England. We got a packed lunch with fruit and a pastry and a chocolate, good for a picnic in a remote place in the countryside. Also, on departure, better than the motorway stations on the way home.
Display a photo of a city landmark in the lobby, restaurant and bedroom. Pictures of people and animals should not be glum, gloomy or menacing but jolly.
Travel Tip For Travellers
List plus points and negative points on the back of the hotel address card/key car folder or in your diary for use later on feedback forms.
Please share links to your favourite posts.
Wednesday, August 30, 2023
Staying safe in foreign cars and taxis
When ordering a cab, check that you are getting into the correct vehicle. Check the number plate. Note the colour and model of the car.
If in doubt, photogrpah the vehicle, number plate and driver. Ask the driver what sort of car it is and whether he likes that model.
If possible check the route in advance.
I never get in a taxi if the driver doesn't know the route and destination.
In a foreign country, have a map.
Make sure you are going to the right hotel. Not one with a similar name. Not the out of town Hilton when the one which has your room booking is the city centre. A city could have several branches of the same hotel chain.
Find out if the local taxis and cabs have a cheaper shared ride system.
Some inter city taxis or sheroots chare a large taxi and set off when all the seats are filled, or enough to make it worrth the driver's while.
I like to keep you luggage beside me, so that if I had to jump out in a hurry my wheel on bag is with me, and I don't forget it.
Keep a pen and paper. Then you can write a note asking for help. Your phone may have google translate.
Install on your mobile phone the ride sharing or ordering app for a country you visit on holiday.
Carry the pin for removing your sim card in case you need to buy an overseas phone and remove the SIM card.
Do not leave the mobile phone office until they have got your phone working.
You may need your passcode to reinstall the new SIM card.
If travelling with family or close friends, have a coded message for let's leave, we are in danger, or run for it. Supposing you are with a taxi driver who wants you to stop at his brother's shop, or his friend's bar, or at his house to meet his wife (who may have gone out shopping). How would you warn your best friend and travelling ompanion or your teenage son that this is not a good idea. You might have a phrase such as, 'Uncle will be waiting for us at the hotel.'
Useful Websites
Please share links to your favourite posts.
Thursday, June 22, 2023
Albania, handy map - major destinations, Tirana, the capital for culture, Dhermi, Sarander, Vlore for beaches
Wednesday, April 5, 2023
Portuguese words for travellers to Brazil, Madeira and Portugal
tower - torre
Useful Websites
FREE
https://en.wikivoyage.org/wiki/Brazilian_Portuguese_phrasebook
https://en.wikivoyage.org/wiki/Portuguese_phrasebook
UNDER ten dollars
https://shop.lonelyplanet.com/products/portuguese-phrasebook-4
https://shop.lonelyplanet.com/products/brazilian-portuguese-phrasebook-5
Thursday, November 17, 2022
MISSING INFORMATION ON MRT MAPS - NORTH AND YOU ARE HERE - FOUND!
North
The missing north has always puzzled us. Because the MRT maps don't always show North at the top. (Years ago a wonderful forgotten man came up with the idea of putting north at the tops of maps. This makes life so much simpler.) This has always puzzled us.
A station staff member on the opening day of the pre-run introduction day, November 11th, showed us the sign for North was outside the map, top right of the panel. The arrow was twisted like the hour pointer on a clock to indicate north. That has a certain logic. Not convention. But logic.
London UK underground's West on Circle Lines
(Another puzzle is the underground Central line maps in London, England. Most maps show west on the left and east on the right. But the central line has maps showing ... well, differently, depending which side of the carriage you are sitting.)
You are Here
Look at the bottom left corner of the map under Legend and you will see the symbol. It looks like a red teardrop with a white circle. it represents an eye.
Wednesday, October 26, 2022
Finding your way around the Expo Exhibition or any exhibition hall
I went to a show at Expo. My third show in three months. I downloaded the catalogue in advance but that did not help me much. Most of the companies were seeking representation, so they were not big names like Starbucks. How do I remember which way I went and who I have missed?
It helps to mark your route on the map.
Try to find the exhibition catalogue and have a yellow highlighter to mark your route. That way you can
Mark Your Map
1 Work out which aisles and stands you have missed and route that way on your way out
2 Find your way back to a stand you promised to return to next day
3 Keep track of companies which have different names to the stand owner. For example, coffee maker or oven may be under another umbrella company name. However, they may be under their regional office on the Malaysia stand.
Toilets
Note the toilets with the most cubicles. I saw a long queue (Americans say line) at the ladies in one hall. I happened to recall that another toilet area is the other side of the big wall in the next hall, which was next on my route. I checked with a staff member who was by the bins. She confirmed.
No wait at all at the next area, so no delay, and no standing beside other people breathing in their flue germs or worse.
Avoid having too much coffee or sweet stuff. I felt quite ill by 4 pm and had to go home.
Useful Websites
Please share links to your favourite posts.
Wednesday, July 13, 2022
Rhyme day - write a rhyme today and every day about your travel or travel business
Today I was sent the rhyme below promoting a map business. A reminder that today is rhyme day. You could write a rhyme about a destination you are in. I have also heard a prize winning poem about every country the author had visited, and the mini-dramas in each place.
It's quite easy to to do, because lots of countries end in a. Australia, Austria, America, Malaysia, Canada. Then there's passport, thought, waterfall, baseball. Map and mishap. River and shiver. Fountain and mountain. Sea and Be and Free, degree, see, dee, fee, glee, he, she, Lee, me, pea, pee, tea, tee, wee (small), zee.
Many poets' lines are used to promote destinations and to encourage travellers on their journeys. One of the best lines is from Robert Frost's poem, The Road Not Taken.
It ends
Two roads diverged in a wood, and I
I took the one less travelled by
And that has made all the difference.
For more pictures and quotations see wikipedia, wiki commons wikisource and wikiquote.I have written a poem about travelling
The Happy Traveller
A comic poem by Angela Lansbury
I'm the world's most happy traveller
I've travelled far and near
To the kitchen and the bathroom
Around the world with you, my dear
I've travelled to Australia
Austria, America, Malaysia
To places grander, and seedier
All through Wikipedia
....
The rest of the poem is on my blog on comic poetry.
Useful Websites
rhyming dictionary
https://play.google.com/store/apps/details?id=net.myarx.placesbeen&hl=en_GB&gl=US
| 16:46 (1 hour ago) | ![]() ![]() | ||
| ||||
Hi , it's Rhyme Day!
Today we celebrate buying things
When nobody knows what the future even brings
Three years ago, the world was great and
yet we complained and quite a bit
Then by sh*t, the fan was hit
But that brings us to today - a special day
A day for you to make some serious hay
We’re giving you 30% off
But only for the next two days
But wait - for a map, is this the right time and place?
Well, I say yes and yes, I’m biased,
But soon again you'll be the flyest,
But until then just grab your pen
30% off but just for two days
To get inspired and bring someone joy, our maps are one of the best ways
So stop what you're doing and just go to our page
and enter the code that makes you sage
the code is “SHARE” and this is a dare
to get a map for you and someone that you really care – about
this is your German map maker and I am out
Happy Rhyme Day!
Simon & the Awesome Maps Team
......
Please share links to your favourite posts.
Angela Lansbury, travel expert and language teacher, comic and ironic writing, specialist in travel to see the quirky and unusual, and homes of famous authors and personalities. Food, fashion and fun with languages. With an eye for the unusual, and a bargain.
Monday, January 31, 2022
The biggest, best, most, highest, tallest - what has your country got? Here's Tanzania.
Map of the world showing Tanzania on the East African Coast.
From Tanzania I received this message:
Tanzania has the highest mountain in Africa, the Kilimanjaro.
Elephant and snow-capped Kilimanjaro.My husband did this climb, once. (I exercise daily, by climbing out of bed.)
A climber on Kilimanjaro.Serengeti, the world largest game reserves and many other national parks are available in Tanzania.
Tingatinga (also spelt Tinga-tinga or Tinga Tinga) is a painting style that developed in the second half of the 20th century in the Oyster Bay area in Dar es Salaam (Tanzania) and later spread to most East Africa. Tingatinga is one of the most widely represented forms of tourist-oriented paintings in Tanzania, Kenya and neighboring countries. The genre is named after its founder, Tanzanian painter Edward Said Tingatinga.
Tingatinga is traditionally made on masonite, using several layers of bicycle paint, which makes for a brilliant and highly saturated colors. Many elements of the style are related to requirements of the tourist-oriented market; for example, the paintings are usually small so they can be easily transported, and subjects are intended to appeal to the Europeans and Americans (e.g., the big five and other wild fauna).
BIOGRAPHY
Angela Lansbury B A Hons ACG ALB PM5 EH5 DL5 VC5
The Author of several books including Etiquette For Every Occasion. Wedding Speeches & Toasts. How to be the Best Man. Quick Quotations. Who Said What When.
Blogs travelwithangelalansbury.blogspot.com
dressofthedayangela.blogspot.com
Braddell Heights Advanced Toastmasters Speakers Club Vice President Public Relations (VPPR), Previous President
Join BHA 1st Wednesday 7pm and 3rd Saturday 2 pm Singapore time
Vice President Public Relations (VP PR) of Tampines Changkat Advanced;
Secretary of weekly online Singapore International Dynamic Toastmasters Speakers’ Club;
Member and past president of Harrovians toastmasters club, UK; Past member of HOD Toastmasters, London. Past member in Singapore of: Toastmasters Club of Singapore (TCS); Tiarel; and Senja Cashew.
More details from Toastmasters International find a club.
Regular attendee at annual Swanwick Writers’ School, England.
Regular attendee at annual Writers’ Holiday, Wales.
Contributor to poetry readings, and after tea courses on: Speaking On Radio To Promote Books; and Plots And Character.
Winner of many club and area speaking contests in the UK and Singapore.
Language advisor to Empire Toastmasters club in Indonesia.
Language and speech workshops in Singapore.
Speaker on radio and TV in England, Scotland, the USA, and Australia.
Compiler of a school course on public speaking for teachers to prepare pupils for school open days with attending ceremonies before government ministers, Singapore.
Former member of Harrow Writers’ Circle, London, and two writing groups in Singapore.
Angela is on Facebook, Instagram, LinkedIn, Pinterest, Twitter. She would be delighted to link up with new friends.
Books by Angela Lansbury
How to be the best man. (Ward Lock / Cassell.)
Wedding Speeches and Toasts.(Ward Lock / Cassell.)
Unforgettable British Weekends.
Poetry Workshop Workbook.
The Tailor and the Spy. (Lulu.)
Larry The Talking Labrador. (Lulu.)
Writing Poetry for fun.
Quick Quotations
Who Said What When
Sunday, February 7, 2021
VISITNG A HOSPITAL FOR A COVID TEST OR ANY OTHER TEST - WHAT TO DO
Tracking Potential Patients
The proposed system for tracking patients is really good. I can see why it can help people avoid being late whilst being in the wrong part of the hospital.
Simply Signs
Hospitals could also simplify signs at the entrance. The average person, plus a speaker of a foreign languages, has no idea where to go for their 'blood test' because when you reach hospital you are faced with technical signs such as 'pathology department' and 'haematology. In each department you have to queue for ten minutes just to ask the way.
Register Deaths In All Departments
They could also monitor dead bodies. Then cancel outpatients appointments for dead people.
I know about this because of my experience after the death of my beloved uncle who you can see in the hospital bed in this photo.
My Dead Uncle's Appointments
I can tell you what happened to me. After my uncle died, I picked up a letter berating my beloved uncle for failing to attend an eye check-up. He had just died.
I should have written back asking for a home visit as he was in the mortuary.
When I phoned the hospital, the only line not giving recorded messages was the pregnancy department. I declined to tell them my date of birth and expected delivery date.
By the time I had explained my uncle was dead, three times, I was sobbing.
At this point, fortunately a helpful and sympathetic staff member managed to divert me around an internal switchboard.
When I finally reached the right department, I was, by now, recovered, polite, and succinct.
The lady who answered was most apologetic. She said, 'I'm so sorry, my dear. This keeps happening. We can't do anything about it. Nobody tells us.'
She cancelled the appointment. but she needed a notification of death. Well, death certificates were costing me ten pounds each. Every organization I spoke to wanted three, for the appointments department, for accounts, etc. I told her to check with the hospital as I did not yet have the paperwork. I had not even identified the body.
You can imagine my surprise when I received another follow-up computer generated message asking me to re-book the cancelled appointment.
To See Dead Bodies - This Way >
When we went to see my uncle's dead body, we could not find the mortuary. It was at the far end of the hospital and not signposted.
Tracking patients is really good. Hospitals could also simplify signs. The average person, plus a speaker of a foreign languages, has no idea where to go for their 'blood test' because when you reach hospital you are faced with technical signs such as 'pathology department' and 'haematology.
As you zig zig around the hospital maze, in each hospital department you have to queue for ten minutes just to ask the way.
They could also monitor dead bodies and cancel outpatients appointments for dead people. I picked up a letter berating my beloved uncle for failing to attend an eye check-up. He had just died. I should have written back asking for a home visit as he was in the mortuary. When I phoned the hospital, the only line not giving recorded messages was the pregnancy department. I declined to tell them my date of birth and expected delivery date.
By the time I had explained my uncle was dead, three times, I was sobbing. At this point, fortunately a helpful and sympathetic staff member managed to divert me around an internal switchboard.
When I finally reached the right department, I was, by now, recovered, polite, and succinct. The lady who answered was most apologetic. She said, 'I'm so sorry, my dear. This keeps happening. We can't do anything about it. Nobody tells us.' it is on the left as you drive into the hospital, but on the right if you are driving out of the car park exit, having driven to the entrance to ask the way.
We drove back to the entrance. Still no sign. Why no sign at the start? The hospital found that patients entering the hospital were discouraged by signs pointing to the mortuary. Visitors were alarmed. People about to decide whether to agree to an operation were alarmed. Staff were depressed. So, no clear signs.
We made two failed attempts to find the place. We got there on the third attempt.
Now, before each trip to a hospital, I check all around in advance. We even did a dummy run, driving their the night before. Which way do you drive in? Which way do you drive out?
When my husband asked me to drive him to the hospital for the test, I checked the hospital map in advance.
My checklist
1 Which hospital?
2 Which Department?
3 Which Entrance? Are taxis allowed to drop you off and pick you up? (Is the porter allowed to carry your bags to the car park outside the hotel main entrance?)
4 What is the patient's official name (usually the same as passport, or as registered with doctor)?
5 What is the patient's doctor's name, surgery name, surgery address?
6 What is the patient's date of birth?
7 Who is the next of kin?
8 What time is the appointment?
9 How much time do I need to allow in advance for form filling and walking from the car park to the department and queuing to register
10 Is a family member of friend permitted, required. For example, after a hernia operation, my husband was not allowed to drive home. Therefore he needed me or a taxi to take him home. But he also could not drive himself to the hospital, because he would not be able to collect the car later.
11 Is the hospital car park free and are there spaces? If not free, how do you pay? Do you need to key in a patient number to gain admission?
12 What is the patient's number?
13 What is the name of the patient's consultant?
14 If traffic makes you late, should you give up and go home and re-book? If you re-book is there a charge? Or go to the hospital and expect to be seen later, or at the end of the morning or day?
15 Can you arrive early and wait? Or does Covid-19 mean you must wait to be summoned? In our quarantine hotel in Singapore, we were told to wait for a phone call for both the covid test and for check-out to prevent crowding.
16 If you are in a quarantine hotel, you may find you are in a cordon and must use the lift (elevator) one by one.
I am delighted that hospitals are improving tracking of patients.
Useful Websites
https://www.hse.gov.uk/coronavirus/index.htm
https://www.gov.uk/get-coronavirus-test
https://en.wikipedia.org/wiki/Hospital_information_system
https://www.myheritage.com/research/category-2030/death-burial-cemetery-obituaries
About the Author
Angela Lansbury teacher of English (advanced and English as a Second Language or English as a Foreign Language, French and other languages, aspiring polyglot.







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